Smart Switch: How to transfer content to your new Galaxy device - Samsung Business Insights

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Published Feb 27, 2024By: Samsung for Business

Making the switch to a new Samsung mobile device has never been easier. Whether you’re looking to tap into Galaxy AI on the Galaxy S24 Series, unfold an expansive workspace on the Z Fold5, or go more compact with the Z Flip5, you can transfer your apps, contacts, call logs, messages, photos, videos and other content to your new Galaxy device quickly and easily using Samsung Smart Switch.

Gone are the days when getting a new phone came with the headache and worry of figuring out how to retain everything you had on your old one. With Smart Switch, you can transfer information with a USB cable or through a wireless transfer. In either case, you have complete control over the data you choose to move. Here’s how it works:

Before transferring your content, make sure you have the most up-to-date version of the Smart Switch app installed on your Galaxy device. The app is preloaded and also available in the Google Play Store. If you’re switching from an iPhone, to avoid losing data, there are a few important steps to take before using Smart Switch:

Regardless of the device you’re switching from, don’t switch your SIM card until the entire transfer is complete. Before you get started, you’ll also want to make sure both your old device and new device have at least 20% battery life.

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A USB cable is the recommended method for using Smart Switch. If you’re transferring a large amount of content, a wired connection is considerably faster — and allows iPhones to transfer a larger variety of content.

To connect your new Galaxy smartphone to your old device, you’ll need a Lightning-to-USB-C cable, or a Lightning-to-USB-A cable, that you can pair with an On-the-Go (OTG) adapter. Many Samsung smartphones ship with an OTG adapter in the box.

Once your content is done transferring, you’ll be notified that you can safely disconnect the USB cable and begin using your new smartphone.

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The wireless transfer method is a quick and easy way to move your content, especially since it requires no cables or adapters. If you’re switching from an older Samsung phone or another Android device, a wireless transfer is your most convenient option. If you’re switching to a Galaxy from an iPhone, a wireless transfer is great for transferring the basics — like your contacts, photos and videos — but consider using a USB cable for a more complete switch.

When you use Smart Switch to set up your new phone, you can decide exactly what you want on your new device. If your old phone is a Galaxy, you’ll be able to transfer just about everything, including all your texts, media content, Wi-Fi details and even your home screen settings.

If your old phone runs iOS, you won’t have quite the same ability to replicate your old device’s setup, but you’ll still be able to transfer all your contacts, texts and media files. Some iOS apps may not transfer, but Smart Switch will suggest equivalent apps for your new device.

Whether you’re upgrading from an older Samsung smartphone, another Android device, an iPhone or even a Windows phone, Smart Switch makes it seamless. Smart Switch also works with tablets — so you can use it when upgrading from an iPad to a newer Galaxy tablet like the newest Tab S9. Samsung’s latest mobile devices are made to get work done on the go and even power your work setup in the office, yet another reason it’ll be a “Smart Switch.”

Sign up for updates on the Galaxy S24 Series, and enjoy exclusive volume pricing, bulk trade-in discounts, free shipping and more with a Samsung Business Account including 50% off Samsung Care+ and a free case.

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A global leader in enterprise mobility and information technology, Samsung offers a diverse portfolio of business technologies from smartphones, wearables, tablets and PCs, to digital displays and storage solutions. We are committed to putting the business customer at the core of everything we do, serving diverse industries including education, finance, government, healthcare, hospitality, public safety, retail and transportation. Follow Samsung for Business on Twitter: @SamsungBizUSA

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